Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit or interact with our website.

1. Personal Information We Collect

When you use our website, we may collect personal details that help us deliver better services. This information may include your name, email address, phone number, billing or shipping address, and payment details when you place an order, complete a form, respond to a survey, or register an account.

You are welcome to browse our website anonymously. However, certain features and services may require personal information to function properly.

2. How Your Information Is Used

We use the information we collect to:

  • Customize your experience based on your preferences
  • Improve website performance, content, and product offerings
  • Respond quickly to customer service requests
  • Process orders and deliver products or services
  • Manage promotions, surveys, or special offers
  • Send order confirmations, updates, and important notifications

Your personal information is never sold, rented, or shared without your permission, except when required to complete a transaction or provide a requested service.

3. Data Protection & Security

We implement strong security measures to protect your personal data. All sensitive information is transmitted using SSL (Secure Socket Layer) encryption and stored in secure systems accessible only to authorized personnel.

For added security, credit card and financial information are not stored on our servers after transactions are completed.

4. Cookie Usage

Our website uses cookies to improve user experience and analyze site traffic. Cookies help us understand how visitors interact with the site so we can improve performance and functionality.

We may also use trusted third-party analytics services. These providers are strictly limited to using data only for improving website services.

You can disable cookies anytime through your browser settings.

5. Information Sharing Policy

We do not sell or trade personal information to outside parties. Limited data may be shared with trusted partners who assist with website operations, payment processing, or service delivery—under strict confidentiality agreements.

Information may also be disclosed when required by law or to protect our rights, property, or safety.

Non-personal data may be used for marketing, analytics, or advertising purposes.

6. Third-Party Links

Our website may contain links to external websites or third-party services. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their policies before sharing personal information.

7. California Privacy Rights (CalOPPA)

In accordance with the California Online Privacy Protection Act, users may browse our site anonymously. We do not share personal data without user consent, and any updates to this policy will be clearly posted on this page.

8. Children’s Privacy (COPPA)

We do not knowingly collect personal information from children under the age of 13. Our website and services are intended for individuals aged 13 and older.

9. Online Policy Scope

This Privacy Policy applies only to information collected through our website and does not apply to offline data collection.

10. Terms of Service

Please review our Terms and Conditions for additional information regarding website use, disclaimers, and limitations of liability.

11. User Consent

By using this website, you consent to this Privacy Policy. Continued use after updates indicates acceptance of any changes.

12. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page and will become effective immediately. We recommend reviewing this page periodically.

Contact & Support

If you have any questions or need assistance, our support team is here to help and will respond as quickly as possible.

Shipping Information

Orders are shipped via USPS.
Please allow up to 5 business days after purchase for tracking information to be available.

Contact Information

Address:
285 Northeast Ave
Tallmadge, OH 44278
USA

Phone: (800) 974-2790
Email: support@empowerhealthlabs.com

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